Job Opening: Insurance Clerk- Full Time Days
We are looking to fill a regular full time position for a Patient Insurance Clerk. This position is responsible for verifying insurance and conveying this information to the patient and clinical staff. The position also researches and understands patients’ accounts and communicates this information effectively to patients.
DUTIES AND RESPONSIBILITIES:
- Verifies medical insurance for testing and surgical procedures.
- Secures certification for medical services including surgery and testing as required.
- Communicates insurance information to patients in the clinic and also over the telephone.
- Researches and answers questions from patients about bills and charges.
- Re-files claims for patients and makes corrections as needed.
- Researches rejections for request for referrals and insurance cancellations and re-files bills.
- is knowledgeable of and efficiently operates the Company’s practice management system without error.
- Provides patients and insurance companies with records and medical information as required.
- Adds new patients to the computer system.
- Verifies patients’ Medicaid coverage each month.
- Is responsible for knowing the work schedule, observing work hours and maintaining a good attendance record. (See attached attendance and punctuality requirements. Attends in-service programs.
- Establishes and maintains effective working relationships with supervisors, employees, patients, customers and the public. Exemplifies the Company’s Five Star Program.
- Follows all corporate and departmental policies and procedures and complies with the Employee Handbook.
- Performs other tasks as needed or directed.
The statements listed above describe the principal functions of the job and should not be considered as a detailed description of all the work requirements that are inherent in the position. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made for individuals who are able to perform the essential functions of the job.
DEGREE OF SUPERVISION:
Performs duties under indirect supervision.
- Accountability: Reports directly to the Supervisor of Patient Insurance.
- Education or Training: Must be a graduate of an accredited high school.
- Knowledge and Experience: Requires at least 1 year of work experience in a doctor’s office or with medical insurance.
- Dexterity: Must have good manual dexterity for operating office equipment. Must be able to function in an office setting.
- Accuracy: Must be able to transcribe information received from patients, including insurance coverage, social security and telephone numbers without error. Should be able to communicate effectively both orally and in writing. Must have basic mathematical skills.
- Physical Activity: Physical activity involves typing, writing, reaching, carrying, looking, listening, talking, bending, lifting, standing, walking and much sitting, resulting in light work.
- Exertion Requirements: Light – must be able to lift or carry up to 10 pounds of weight up to 10 feet occasionally (up to 1/3 of the time), or a negligible amount of weight up to 10 feet frequently (from 1/3 to 2/3 of the time). Light work requires sitting most of the time, but may involve periods of standing and walking depending on task requirements.
- Working Conditions: Works in an office setting, which is well-lighted, ventilated and temperature regulated. Automobile travel may be required. Must be able to concentrate on work tasks amidst distractions, such as noise, conversations and foot traffic. Must be able to work in a confined area performing repetitive work for extended periods of time.
- Hazards or Risks: In office minimal.
- Worker Characteristics: Must have responsible, ethical and professional manner with the ability to listen, learn, plan and organize. Must be able to communicate with people of different races, sexes, ages and social classes.
- Non-performance Requirements: Must have a valid driver’s license, automobile liability insurance and a Social Security card or work permit.
Posted February 15, 2022